This privacy policy explains our practices regarding collection, use, and disclosure of personal information that you as a customer, or a representative of a customer, may provide to us.

What personal information do we collect on this site, and how do we collect it?

When you register with Competitrack.com, we ask you for your first and last name, title, company name, address, phone number, and e-mail address.

How do we use the personal information that we collect?

We will not share your personal information with or sell or rent it out to any vendor for its own use.

We use your e-mail address to send you bills.

We may use your telephone number to call you to follow up on an order.

If you provide your e-mail address and request e-mail alerts, we will use the e-mail address you provided to send you the e-mail alerts you requested.

We may work with third-party Web-based survey companies and e-mail managers to send you survey invitations or e-mails about new developments or other services offered by Competitrack. As of the date of this version of the privacy policy, our e-mail manager is Constant Contact (www.constantcontact.com). If we want to send out a mass e-mail, we will upload your e-mail address to the Constant Contact servers so that we can prepare and format the invitation or e-mail and send it out from our Constant Contact account. (We reserve the right to use other e-mail and/or survey managers without notice.)

If you conduct two consecutive searches on Competitrack.com that fail, we will send an e-mail with the failed search parameters to your Competitrack representative, who may contact you by e-mail to suggest changes in the search parameters or offer you other help with your search

If we sell, assign, or otherwise transfer the business of this Web site to which your personal information relates, we will transfer your personal information to the buyer and require the buyer to agree to treat it in accordance with this privacy policy.

If we are required to disclose your personal information by any applicable law, court order, or government regulation, we will comply with such laws, orders or regulations.

What happens when I make a credit card purchase?

If you are a registered user on our Web site, soon you will be able to make purchases using credit cards. Your credit card information will be protected during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. We transmit your credit card and transaction details directly via SSL to our vendor, who, as of the date of this policy, is Newtek Merchant Solutions. (We reserve the right to change vendors without notice.) We only store last 4 digits of the credit card number and expiration date in our database. The information is kept in a data center on the Competitrack premises. Only a limited number of Competitrack employees, and no third parties, have physical access to the data center. We use firewalls and other security technology to prevent our computers from being accessed by unauthorized persons.

What about confidential information that I transmit to you?

Any confidential communication or material you transmit to us by electronic mail or otherwise, including any marketing analyses, advertising schedules, and proprietary data is, and will be treated as, confidential and proprietary.

How can I correct my personal information?

To keep your personal information accurate, current, and complete, please contact Competitrack at websales@competitrack.com. You may also update your information via the "Your Info" link on our website.

Do you use cookies on this site?

We do not currently use cookies, but we reserve the right to use them in the future to streamline the sign-in process and monitor usage.

How can I be sure that my personal information is secure on your Web site?

We take reasonable steps to protect your personal information as you transmit it from your computer to our site and to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. E-mail sent to or from this site may not be secure, Moreover, where you use passwords, ID numbers, or other special access features on this Web site, it is your responsibility to safeguard them. This site may contain links or references to other Web sites in addition to the ones we have already mentioned. Please be aware that we do not control such other Web sites and that, in any case, this privacy policy does not apply to those Web sites. We encourage you to read the privacy policy of every Web site you visit.

How will I know if this policy has changed?

If this privacy policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personal information. This privacy policy was last updated on January 13, 2010.